Terms and Conditions
Attention: Please read the terms and conditions below carefully before using LatentLight.com. By using this site you have agreed to accept and be bound by these terms and conditions. If you do not agree with these terms and conditions then do not use this website.
These terms and conditions constitute a legal agreement between you and Latentlight.com and should be read in its entirety before continuing to use this website. If do not agree with these terms and conditions then you should discontinue using this site.
Ownership of LatentLight.com
This website is operated and owned by Latent Light Ltd, the content of which includes, but is not limited to text, graphics, layout, design and coding. The photographic images in electronic form or otherwise are the property and are owned by Latent Light Ltd and the photographer whose name is associated with said / such image / photograph. All content of LatentLight.com is bound by copyright and illegal use of its content will be dealt with in accordance to copyright laws.
Breach of Terms and Conditions
You agree to pay all costs, losses, damages and expenses to Latent Light Ltd howsoever incurred by all / any of them as a result in your breach of these said terms and conditions or your unauthorised use of content / images / photographs and related rights attached to these.
We have to use your e-mail address for the purposes of processing your order / subscription / enquiries and electronic image authorisation. If you don't want any other information sent to you like offers and news letters please click the box on your order form and you will be removed from our mailing list. By clicking this box you are still allowing us to use your e-mail address for the purposes of processing your order / subscription / enquiries and electronic image authorisation.
When you visit the LatentLight.com website a record is kept of how it is used and viewed. This information is useful to us when redesigning the way the site runs and how it looks as we strive to make your shopping and viewing experience easier and more pleasurable. The site only keeps a record of the pages visited and the order in which they are visited in, and does not keep any other records about you or your computer, nor do we examine your online activity before or after leaving the Latent Light.com website.
Use of Content and Images on LatentLight.com
All images / Photographic / Electronic are copyrighted to Latent Light Ltd and the photographers associated with the images. You may not use these images commercially or on any other web site commercial or otherwise unless you have entered into an agreement with LatentLight.com on behalf of the photographer by filling out an authorisation form for electronic images and paid the moneys due in full. All printed products are the copyright of Latent Light Ltd and the photographer associated with that image and therefore should not be copied in any way whatsoever, the copyright of ALL the images on LatentLight.com stay with Latent Light Ltd and the associated photographer in whatever form the image is produced and you can only buy the right to either have a copy in print or to have an electronic copy for use only in that which is specified in your authorisation application.
You can use any image from this site for your personal, non-commercial, non-website based home use but in doing so you enter into a contract with Latent Light Ltd that you will only download or make a single copy of an image or photograph per computer, and that you retain all credits and copyright information / notices associated with that image attached. You may view and browse through the images on this site on your computer.
All content of the Latent Light Ltd website, including, but not limited to, the design, layout, logo and images are copyright of Latent Light Ltd and any use or copying of such will be dealt with in accordance with the copyright laws, this is to include the re-transmitting of any content in part or in full whatsoever.
Delivery of Goods
All goods purchased from LatentLight.com will be sent to the cardholders address and that address only. This is due to the legal requirement for card sales and delivery of goods. It allows us to check that your card is not being used fraudulently on the Internet and safeguards you against fraudulent use of your card. Please respect the use of this safeguard.
Your goods will be sent out in the time frame stated on the website at the time of purchase. Orders are despatched in a hardback envelope, box or in a cardboard tube depending on the size of print ordered, by Royal Mail or courier. This enables us to trace the item to make sure you get the best service from us at Latent Light Ltd.
Sale of Goods
All prints at Latent Light Ltd are checked by our staff to make sure that the print is of the highest quality possible and that the colours are true to the originals. Due to the differences in viewing images on your screen and printing techniques we cannot guarantee that the printed image will look identical to the image as viewed on the site. Local settings such as screen contrast, brightness and colour as well as age and manufacturer of equipment will all contribute to the on-screen display. What we do promise is that the greatest care is taken in printing and colour matching the prints we send out and that they are printed to the highest standards possible and are fit for the purpose for which we sell them.
All electronic images will be sent to you by whichever means you have chosen, FTP, e-mail or post , in the time frame stated on the website at the time of purchase. Postal Orders will be sent out in a hardback envelope in a CD case, with a copy of the authorisation form stating for what use it is authorised. The CD will also have copyright details printed on it together with the image number. Images by e-mail and FTP will have the authorisation form sent electronically with it in Word format. Please respect the copyright on these images.
This offer is limited to one person per address and will be monitored. Any abuse of this may result in the order being rejected. This offer is subject to change and withdrawal at any point without prior notice.
2% Future Discount
When you make a purchase as a registered customer on Latentlight.com, you will earn 2% of the value of your purchase (excluding Postage & Packing charges) as a discount to be used on future purchases. The value of the awarded discount will be added to your account when you complete a purchase. The discount is valid for 90 days and is available for use at the checkout stage when making any future qualifying purchases. This offer is subject to change and withdrawal at any point without prior notice.
Referral Scheme & 1% Future Discount
Any registered customer can recommend LatentLight.com to their friends and family. By recommending any person through the website you are permitting us to make contact with them to offer a 20% introductory discount off their first order placed within 30 days of them registering on our website. We will not add any details provided via the refer a friend scheme to any marketing database or pass these details on to a 3rd party.
As a token of our appreciation, you will receive a credit on your own LatentLight.com account for any orders placed by customers that you recommended. This credit is equal to 1% of the recommended customer's basket value, excluding any Postage and Packing charges. These credits may be used by yourself against future purchases on LatentLight.com but cannot be redeemed any other way or exchanged for cash. These credits are valid for 90 days from the date of the referral transaction. Only new customers that register after your recommendation and were not already recommended by someone else will result in credits on your account. Data protection prevents us from acknowledging which recommendations will or will not result in referral credits on your account.
This offer is subject to change and withdrawal at any point without prior notice.
30 Day Money Back Guarantee and Refund Policy
Refunds will be given at the discretion of the Latent Light Management. Please use the sales link on the 'Contact Us' page to advise us of any queries regarding a transaction. The 30 day money back guarantee is subject to conditions. These conditions are: that the product is returned to us at the address as listed on LatentLight.com in it's original condition and that the quality is significantly below par for what could be reasonably expected for that product. We will not make a refund if the product is of the quality expected and no refunds can be given for products that are no longer fit for re-sale or that have been bought in error. We cannot accept responsibilty for products going missing in the post and without the return of these products cannot make a refund. We do not accept responsibility for the costs of returning these products to us.
Disclaimers and Omissions
This website is viewed at your own risk and any damage or loss incurred by using LatentLight.com is wholly your responsibility and not that of Latent Light Ltd and any costs incurred due to those losses are your responsibility, and not that of Latent Light Ltd.
There are links to other websites from the LatentLight.com web site, however, these web sites are not controlled by LatentLight.com and Laten Light Ltd are not responsible for any content contained on any linked website or any loss suffered by you in relation to your use of these web sites. You waive any and all claims against Latent Light Ltd regarding these links to outside web sites or your use of those web sites.
Although we at Latent Light Ltd try to ensure the information contained in our website is correct and true we can not be held responsible for any errors or omission's within the website.
We at Latent Light Ltd reserve the right to change any areas of the web site without prior notice to any of its users and subscribers and can change the products and pricing structures for products, postage and services at any time we see fit to do so. Any changes to the subscription option for photographers will be e-mailed to subscribers before changes are made with 1 months notice given for said changes.